Emergency plumbing
24/7 emergency plumbers, on site in about an hour
Burst pipe, flooding, no heating or no water? Our emergency line is answered by a real engineer around the clock, and we carry the parts needed to fix most faults on the first visit.
Included services
What this covers
Why us
What you get with Hydrivo
- Answered by an engineer, not a call centreYou get practical advice on isolating the problem while we're on the way to you.
- No callout charge — fixed price before work startsWe diagnose the fault and agree a clear, fixed price before any repair begins, with no hidden fees.
- Fully stocked emergency vansPipe, fittings, valves and common boiler spares carried as standard for first-visit repairs.
- Make-safe first, repair secondWe stop the damage immediately, then agree a permanent repair with you before continuing.
How it works
A simple, predictable process
- 1Call the emergency lineAvailable 24 hours. We'll talk you through shutting off water or gas safely.
- 2Engineer dispatchedYou get the engineer's name and a live arrival window by text.
- 3Make safe and diagnoseWe isolate the fault, then explain what's wrong and what it costs to fix.
- 4Repair and reportWork completed, area cleaned, and photos sent for your insurer if needed.
Why Hydrivo
Eight reasons customers stay with us
We built Hydrivo around the things people say they can never find in a plumber: turning up, clear pricing and work that lasts.
Fast response
Emergency engineers typically on site within 60 minutes.
Transparent pricing
Fixed prices agreed in writing before any work starts.
Fully qualified engineers
Gas Safe registered, CIPHE trained and DBS checked.
Guaranteed workmanship
Every job backed by our 12-month workmanship guarantee.
Friendly support
A real person answers the phone, seven days a week.
Modern equipment
Thermal imaging, CCTV and digital combustion analysis.
Local specialists
We know the housing stock and water systems across West London.
Emergency availability
24/7 cover, including bank holidays and weekends.
Reviews
What customers say
“Our boiler died on the coldest week of the year. Hydrivo surveyed the next morning, gave a fixed price with no pressure, and had a new Worcester fitted within 48 hours. Spotless work and they left the house cleaner than they found it.”
“Burst pipe under the kitchen floor at 11pm. An engineer was here in 40 minutes, isolated the leak and came back the next day to finish the repair properly. Genuinely impressive service.”
“They project-managed the whole bathroom — tiling, electrics, the lot. Daily updates, everything on schedule, and the finish is better than the showroom photos. Worth every penny.”
Ready to get it fixed properly?
Tell us what's going on and we'll come back with a clear, fixed price — usually within a couple of hours.